FAQ

Super quickly! All orders received before 3pm EST typically ship out same day, and tracking information is sent to the email address you provide upon checkout. For custom pedals such as Strategy and Broadway, please allow 7-10 days for customization.

Please visit our dealers page to find your nearest retailer.

Yes we do! All orders from us are securely tracked and we offer flexible shipping options.

Triplegraph is now available worldwide! Please see our stock page for a list of retailers.

You bet it does. We offer a lifetime warranty on all of our pedals and will gladly cover all repairs free of charge! However, we DO NOT cover damage or malfunction due to abuse or neglect. Signs of internal tampering or modification in any kind voids our warranty  immediately. All products need to be shipped back in a box to avoid any potential damages caused by parcel carriers. Please print and fill out our repair PDF to get started.

Ah, you mean our Pickguard Series! Please visit the following pages to learn more about these powerful preamps:

Strategy

Broadway

Hey, we understand that some things aren’t for everyone. We offer a 14-day return period from the time that your items were received. In order to qualify for a return, your item(s) must be in the same condition that you received them in with all of the original packaging. This includes the pedal, canvas bag, box, sticker and business card. Return shipping cost is not covered.

We absolutely can! Please send the custom shop an email: customshop@coppersoundpedals.com

Thanks for your interest in joining the CSP family! Please fill this form to get started: Artist Endorsement Form

Fear not! We’re here to help and are happy to fix your CopperSound device free of charge. If we cannot fix it, we will replace it! Please print and fill out our repair PDF to get started.

Hmmm. Perhaps there’s a V2 coming in the near future! 😉

Please fill this form out to get started: Video Reviewer Form

Didn’t find what you were looking for? Please email us directly and we’ll get right back to you!

sales@coppersoundpedals.com

FREE ACTIVE ABY | ALL ORDERS OVER $199